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We ask that all food and drinks remain outside of the Gaming Trailer. Food and game controllers don’t mix!

Parents are more than welcome (and encouraged) to be inside the Gaming Trailer during the event but not required. We do however require that one responsible adult remains at the event for its duration. Each Gaming event is hosted by a professionally trained and background screened Game Ranger who will ensure the success of each event. Game Rangers always do their best to make sure everyone has fun, regardless of their skill level. *Children younger than 8 need to be accompanied by a parent to be in the Gaming Trailer.

In order to secure your event, a 50% deposit via credit card is required. The remaining balance is due upon our arrival at event. We show up rain! Deposits are non-refundable. Deposits can be transferred to another date if available, but transfers must be made no later than 15 days prior to event date. Events that are canceled within 48 hours from the scheduled event, or where no one is present upon arrival at the address provided by the client, will be charged the full amount.

It is our policy to park in the street in front of the house, with the entrance door facing the driveway. Exceptions will ONLY be made in cases where street parking is a safety issue and will be determined by the Game Ranger / Digital Box Personelle onsite. The truck/trailer is approximately 50' long. We ask our customers to reserve as much space as possible to give us plenty of room if we have to parallel park. Our policy is to always park in the street. As a safety precaution, we cannot park in most driveways.

We can do parties longer than 90 minutes, however the maximum time for birthday parties is three hours. (Events longer than three hours become large format, which we would be happy to provide you with a custom quote.) Currently it is $150 / hour (or $75 for an extra 30 minutes). Time may be added based on schedule availability. (Extra time may not be added online. A representative must be contacted to customize additional time for your event.